We need access to client reports. I was told that reports are in NPA, but haven't been able to access reports in NPA yet. I've left messages, and no one is returning email or calls. Also would be nice is report could be generated/accessed that shows total hours used and left for the month, and total sessions canceled by parent/client/staff. A list of service dates/hours would be easier than having to click on each day separately, and adding everything up. If this is all available here somewhere, training on how/where to access everything would be very helpful.