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WebABA Practice Management System

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  1. Parent Portal App

    An actual App (from the Android/IOS app stores) for Parent Portal. This would be more effective and easier for parents than downloading/saving the link. The app could include an option to set a reminder for signing appointments, and potentially the providers could send reminder messages directly to the parent via the application.

    22 votes

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  2. Predictive Text/Auto-Fill

    Can system be enabled to utilize predictive text vs. having to key in all characters? Example - for a payer - typing in BCBS would automatically take the user to all BCBA on the carrier list that are available for selection? Text Predictions: Suggest words or phrases as you compose messages Auto-Fill: automatically populates form fields with previously-entered information, such as passwords, addresses, and credit card data.

    1 vote

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    0 comments  ·  1. General  ·  Admin →
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  3. Allow maximum units for CPT code at funding source level

    Allow us to put unit limits on CPT codes at the funding source level. Currently this is only allowed at the client level for each case. There are several CPT codes that have daily limits at the funding source level. (Examples are 97153 - 32 units per day, 97151 8 units per day, etc.) If we could set the limit at the funding source level this would be much quicker than having to do this at the level of each client case. (I believe this used to be a feature and has been removed and we really miss it!)

    3 votes

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  4. Microsoft Outlook Schedule Sync Integration

    Integration with the Office 365 ecosystem, allow users to have their schedule cloned to their organization managed email.

    For organizations using Microsoft Office as their main collaboration and communication suite, being able to leverage notifications, reminders, sharing options, etc. through Outlook would be a welcome addition to productivity and workflow improvements.

    1 vote

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    0 comments  ·  5. Scheduling  ·  Admin →
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  5. 15 minute increments on schedule

    The schedule on code metro is currently split into 30 minute increments. Our past software had it split into 15 minute increments so appointments don't look as though they're overlapping just because they're on the 15 or 45 minute mark. The option to change our scheduler into 15 minutes would be helpful so we can just look at the schedule and tell if appointments are actually overlapping.

    2 votes

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  6. Allow customized Notes/Issues by type

    Allow users to customize notes/issues by type.
    - Auto-populated text in fields (Subject, Body) that can be referred to as a template.
    - Designate required fields
    - Auto-populate whether expiration is required / provide warning.
    - Choose when note expires based on type.

    We have several documents that we need to refer to daily in order to verify if/when expiration date and warning is required and to copy and paste text templates into the notes/issues based on the type. We should have the ability to format this in NPA based on Note Type.

    2 votes

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  7. Create a hybrid unit rounding option

    We have one funding source with strange rounding rules for hour-long units. Anything between 8-90 mins rounds to 1 unit, 91-150 mins rounds to 2 units, 151-210 rounds to 3 units, etc. Without a custom rounding rule, we have to manually edit any appointments that are over one hour in duration so that we are not overbilling units, but also can bill appointments between 8-30 mins in duration.

    1 vote

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  8. Drag and Drop files to Notes and Issues

    Drag and Drop files to Notes and Issues

    2 votes

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  9. Track changes made in NPA, who made them and when.

    Adding a Who/When button that opens a pop-up window showing who created the record and when, as well as who last modified the record and when.

    This button could be useful in the client account window, staff account window, appointment details window, client contract window, etc...

    3 votes

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  10. Support

    The support department use to be phenomenal. But as of the past year it has gone so far downhill that we are considering moving to another company.

    Is anyone else having the same trouble?

    2 votes

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  11. location display

    Display location on NPAWorks appointments. As of now, you have to enter into the actual appointment itself to see the location. It would be amazing for it to display on the calendar view (similar to NPAGo)

    1 vote

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    0 comments  ·  5. Scheduling  ·  Admin →
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  12. Allow supervisors to sign mileage electronically.

    Staff have the ability to review and electronically sign their mileage reports before printing.

    Can the generated mileage reports then be made available for the staff's direct supervisor to review / approve?

    1 vote

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  13. Increase character count in service log entry

    Increase character count for service log entry

    1 vote

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  14. Archive Cancellation Codes

    There should be a way to archive/hide unused cancellation codes.

    2 votes

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  15. Option to Review ERA's before posting (ERA Posting Review Queue)

    A few RCM clients have asked if we could update our system to prompt them to review ERA postings before committing the automatic postings.

    Having the functionality to review ERA's and press a button to confirm a post manually could fix a lot of our posting error issues.

    2 votes

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  16. Add a City column to the Staff Roster

    Add a City column to the Staff Roster instead of the Extension one. It would be so much helpful. Thank you!

    1 vote

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    0 comments  ·  1. General  ·  Admin →
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  17. Proposed Staff and Recommended Hours

    I would like to have a section for clients under the personal information to be Potential Staff and Recommended Hours. We use this to plan for our clients ahead of time and to make sure we are fulfilling hours. We do not use School Grade in the system. Replacing that with Potential Staff and/or recommended hours would be really helpful

    1 vote

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    0 comments  ·  2. Clients  ·  Admin →
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  18. Bundle codes and shared minutes

    For authorizations that specify a maximum # of hours a week/month inclusive of ALL service codes (e.g, 97153, 97155, 97156, etc.), allow for bundled sharing of minutes across all codes (not just those specific to the old T-codes).

    6 votes

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  19. Flex Report to provide total 'count' of sessions

    Flex Report that will provide a COUNT of sessions (instead of hours provided in contract fulfillment report).

    We have a service authorization that is fulfilled by the NUMBER of sessions, NOT the number of hours. The contract fulfillment report gives us the number of hours provided only.

    1 vote

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  20. recurring holidays

    Be able to set up recurring annual appointments (for example: ability to have a recurring New Years Day "unavailable" appointment for our staff

    5 votes

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