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WebABA Practice Management System

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  1. Show authorization start and end date for reports

    Before NPA was updated, we were able to see when the client authorization started and when it ended. This really helped staff know when to start writing progress reports.

    3 votes

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  2. Increase Character Limit for Service Record display codes

    Since display codes for Services are displayed fro scheduling purposes, we find it would be helpful to have a higher char. limit for them as to notate BCBA vs. BT variants of a particular service.

    3 votes

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  3. Simplify EOB lookup based on Client Name

    Allow for lookup of EOB payment info inside the Payment Ledger window by client name with an extra search filter for client names.

    3 votes

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  4. Request for Custom Flex Report

    FirstName, LastName, Email, Birthday (DOB), GuardianFirstName, GuardianLastName, PhoneHome, PhoneCell, PhoneWork, PhoneFax, Gender, AddressLine1, AddressLine2, City, StateProvince, ZipPostalCode, Country, SocialSecurityNumber(Optional), PrimaryTypeOfInsurance, PrimarySubscriberPolicyIdNumber, PrimaryInsuredFirstName, PrimaryInsuredMiddleInitial, PrimaryInsuredLastName, PrimaryInsuredAddress, PrimaryInsuredCity, PrimaryInsuredState, PrimaryInsuredZip, PrimaryInsurancePhone, PrimaryInsuredBirthdate, PrimaryInsuredGender, PrimaryRelationType, PrimaryInsuranceCompanyName, PrimaryPlanName, PrimaryGroupNumber, PrimarySponsorSSN, PrimaryCoPayType, PrimaryCoPayAmount, PrimaryCoPayFrequency, PrimaryCoPayFrequency, PrimaryCoverageStartDate, PrimaryCoverageEndDate, PrimaryStatus, PrimaryNotes, SecondaryTypeOfInsurance, SecondarySubscriberPolicyIdNumber, SecondaryInsuredFirstName, SecondaryInsuredMiddleInitial, SecondaryInsuredLastName, SecondaryInsuredAddress, SecondaryInsuredCity, SecondaryInsuredState, SecondaryInsuredZip, SecondaryInsuredPhone, SecondaryInsuredBirthDate, SecondaryInsuredGender, SecondaryRelationType, SecondaryInsuredCompanyName, SecondaryPlanName, SecondaryPlanId, SecondaryGroupNumber, SecondarySponsorSSN, SecondaryCoPayType, SecondaryCoPayAmount, SecondaryCoPayFrequency, SecondaryCoverageStartDate, SecondaryCoverateStartDate, SecondaryCoverageEndDate,SecondaryStatus, SecondaryNotes, ClientDiagnosisCode, Region, UCI Number, BHPN ID

    3 votes

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  5. Bulk Push of NPA Staff/Clients to Catalyst

    With larger accounts with 200+ staff/clients, it does not make sense to manually push staff and clients from NPA to Catalyst one by one. If there was a feature that allows admins to push large batches of NPA staff/clients over to CATALYST, this would make the integration a more efficient experience.

    3 votes

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    0 comments  ·  8. Clinical  ·  Admin →
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  6. Custom Warnings/Notes for Clients

    Kareo client profiles used to have an option for 'warnings' which would appear at the top of a window any time that client was involved. For example, if the member has a secondary insurance we would add a warning 'member has 10% secondary.' This warning would appear 1. on his profile 2. while posting payments 3. creating statements 4. in the claims window (in this case the window that opens from the claims ledger via the Claim Manager). We would also have the option to select where we want that warning to pop up (options 1 through 4).

    3 votes

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  7. More Flex Reports for Team Organization

    Flex reports that show more information about the teams. We would like to see a flex report that shows us the students (clients) assigned to each team member. We would also like to see a flex report that shows the relationship between team members.

    3 votes

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  8. Have the ability to quickly see the client's current balance, not have to run an A/R report. (Feature that Kareo had).

    Right now, you have to run an A/R report to get the client's most current balance. When the client's Mom is standing right next to you wanting to write a check for the full amount, you don't want to be fiddling around trying to run a report. Kareo had a great feature where you could open the client's account and run a most current statement - took all of 30 seconds - a much better way to go.

    3 votes

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  9. 3 votes

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    0 comments  ·  1. General  ·  Admin →
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  10. Drop Down for Subject line of payroll only (blue) Appointments

    Have a drop down menu for staff to select from for blue appointments to allow more efficient time entry and consistent use of correct subjects

    3 votes

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  11. Prompt for users to change their passwords after their first time logging into the NPA

    Prompt for users to change their passwords after their first time logging into the NPAWorks/NPAGo

    3 votes

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    0 comments  ·  1. General  ·  Admin →
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  12. 3 votes

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  13. 3 votes

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    0 comments  ·  1. General  ·  Admin →
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  14. Message client contacts to update their availability

    Ability to send a mass email or text to all client contacts requesting the guardians update their clients' availabilities for Spring and Summer breaks.

    3 votes

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    1 comment  ·  1. General  ·  Admin →
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  15. Add/Edit Availability in the Matrix

    It would be nice to be able to update all staff's Availabilities when in the Scheduling matrix.

    3 votes

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  16. timestamp

    Allow NPAWorks to generate a timestamp when entering notes on client appointments and client notes and issues.

    3 votes

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  17. Collect client responsibility from appointment

    An easy way for front office staff collect client responsibility while the patient's appointment window is open.

    3 votes

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  18. 3 votes

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    0 comments  ·  1. General  ·  Admin →
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  19. Have same day of service on same claim form even if place of service is different

    We are getting denials because the insurance companies want the same dates of service to be on one claim form, not split when the place of service is different.

    3 votes

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  20. Ability to generate re-occuring reports at scheduled time.

    Would like calendar lock report to be run at midnight on day of lock. To query results of those not locked at that time. Supervisors unlock for changes, so if this report is not run at this time, then we get results that include staff that were locked on time and then unlocked by sometimes as early as 5am the next day.

    3 votes

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